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Terms and Conditions

Of course. Here is a comprehensive Terms and Conditions template for Shirl's Positivi-Teas that incorporates your specific rules for returns and shipping.

Legal Disclaimer

Please note: This document is a template and is not legal advice. It is highly recommended that you consult with a qualified legal professional to review and customize these Terms and Conditions to ensure they fully comply with local, state, and federal laws and are perfectly tailored to your business operations.

Terms and Conditions for Shirl's Positivi-Teas

Effective Date: October 7, 2025

Welcome to Shirl's Positivi-Teas! These Terms and Conditions ("Terms") govern your use of our website, www.positivi-teas.com ("Website"), and your purchase of products from us.

Please read these Terms carefully. By accessing our Website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

2. Products & Services

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion

3. Health & Medical Disclaimer

The information and products on this Website are not intended to diagnose, treat, cure, or prevent any disease. The statements made on this Website have not been evaluated by the Food and Drug Administration (FDA).

Our products are natural herbal teas and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.

4. Shipping & Fulfillment

• Order Processing: All orders are processed and prepared for fulfillment within 3-5 business days (Monday - Friday, excluding holidays) after receiving your order confirmation email.

• Shipment: Once fulfilled, your order will be shipped via our selected carrier. You will receive another notification when your order has shipped, which will include tracking information.

• Shipping Times: Shipping times are estimates provided by the carrier and are not guaranteed. We are not responsible for delays caused by the shipping carrier, lost or stolen packages, or incorrect shipping addresses provided by the customer.

5. Returns & Refunds Policy

We are committed to the quality and safety of our products. Due to the nature of our teas, our return policy is strict to ensure the integrity of our inventory.

• Return Eligibility: To be eligible for a return, the product's safety seal must be intact and unbroken. Any product with a broken or tampered seal cannot be returned for any reason.

• Return Timeframe: You must initiate a return request and ship the item back within 10 days of the delivery date of your order.

• How to Initiate a Return: To start a return, please contact us at [Your Customer Service Email Address] with your order number and the reason for the return. We will provide instructions on how to proceed.

• Return Shipping: Customers are responsible for paying for their own shipping costs for returning an item.

• Non-Refundable Costs: The original shipping costs paid on your order are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund amount.

• Refund Processing: Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and product names (such as "Shirl's Positivi-Teas"), is the property of Shirl's Positivi-Teas and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

Shirl's Positivi-Teas shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Shirl's Positivi-Teas has been advised of the possibility of such damages.

8. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of North Carolina, United States.

9. Changes to Terms and Conditions

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at [Your Contact Email Address].